Factors affecting the implementation of Quality Management practices and their related issues in Construction and Manufacturing industries of Pakistan

Abstract

The objective of this study is to explore the factors influencing the implementation of quality management practices and their associated challenges in the construction and manufacturing industries of Pakistan. Six factors were examined to assess their impact on organizational capabilities and effectiveness within these industries. The study focused on engineers as the sample subjects, specifically those working in national or multinational companies in either the construction or manufacturing sectors. The data collection process was conducted rigorously and without bias, using a structured questionnaire based on a five-point Likert scale. Statistical software SPSS was used for data analysis, including investigating causal relationships between variables and measuring data reliability and validity. This study employed a quantitative research approach in a non-contrived environment, adopting a cross-sectional design. The findings of the study highlight a strong positive relationship between factors such as quality data and reporting, management commitment, role of quality department, training and education, employee involvement, and organizational capabilities and effectiveness. However, the relationship between supplier partnership and organizational capabilities and effectiveness was found to be weak.